Refusionspolitik

Returns & Money-Back Guarantee:

To initiate a return, please contact us at support@breathefree.shop with your order number and reason for return.
    •    Returns must be requested within 30 days of delivery
    •    Items must be unused, in original packaging, and in resellable condition
    •    Returns sent without approval will not be accepted

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Order Cancellations
    •    Orders can be cancelled within 12 hours of placing the order
    •    After this time, orders are processed by our fulfilment centre and cannot be cancelled
    •    Once shipped, the order must go through the return process

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Returns Process
    •    All orders are fulfilled from our US warehouse
    •    If your return is approved, you will be provided with a US return address
    •    Returns must be sent back within 7 days of approval
    •    Customers are responsible for return shipping costs unless the item is faulty or incorrect

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Refunds
    •    Refunds are issued once the returned item is received and inspected
    •    Approved refunds are processed to your original payment method within 5–10 business days
    •    Original shipping fees are non-refundable

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Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we will resolve this immediately.

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Non-Returnable Items
    •    Used items
    •    Items not in original condition
    •    Returns requested after 30 days

Important Notes
    •    Refunds are issued only after the returned product has been received and inspected.
    •    Original shipping fees (if applicable) are non-refundable.
    •    We reserve the right to refuse refunds that do not comply with this policy.

We’re committed to delivering a high-quality experience and supporting you throughout your journey with us. If you have any questions, please don’t hesitate to contact our support team.